Frequently Asked Questions
Find answers to common questions about Cybernex AI Solutions and our products.
General
Cybernex AI Solutions Inc. is a Philippine-based technology company specializing in artificial intelligence solutions. We develop intelligent products and services in areas including home security, energy management, IoT, and smart automation.
Our headquarters is located in the Philippines. We serve customers both locally and internationally, with a focus on bringing AI innovation from the Philippines to the global market.
You can reach us through our contact form on this website, or email us at info@cybernexaisolutions.com. We typically respond within 24-48 hours.
Products
Our flagship product is GuardiAI, an AI-powered home security system. We are also developing solutions in smart energy management, IoT platforms, and intelligent automation. Visit our Products page to learn more.
Our products are built with advanced AI at their core, not as an afterthought. We focus on creating intelligent solutions that learn and adapt to user needs, providing superior accuracy, fewer false alarms, and a more personalized experience.
Guardiai
GuardiAI is our AI-powered home security system that uses advanced artificial intelligence for threat detection, facial recognition, and smart monitoring. It provides 24/7 protection with intelligent alerts that distinguish between normal activity and genuine security concerns.
GuardiAI uses computer vision and machine learning algorithms to analyze video feeds in real-time. The system learns normal patterns in your home and can identify unusual activity, intruders, or potential threats. This reduces false alarms while ensuring real security events are never missed.
Yes! GuardiAI integrates with major smart home platforms including Google Home, Amazon Alexa, and Apple HomeKit. This allows you to incorporate security into your existing smart home ecosystem.
GuardiAI is currently in development. Sign up for our newsletter to be notified when pre-orders open and to receive exclusive early-bird offers.
Support
We offer comprehensive support including documentation, FAQ resources, and direct customer support. For GuardiAI customers, we provide 24/7 technical support to ensure your security system is always operational.
You can report issues through our contact form or by emailing support@cybernexaisolutions.com. Please include as much detail as possible, including device information and steps to reproduce the issue.
Partnership
We welcome partnerships with technology companies, distributors, integrators, and investors. Please contact us through our partnership inquiry form or email partners@cybernexaisolutions.com with details about your organization and partnership interests.
Yes, we are building a network of authorized resellers and distributors. If you're interested in becoming a Cybernex reseller, please contact our partnerships team.
Can't find what you're looking for?
Our team is here to help. Contact us directly and we'll get back to you as soon as possible.
Contact Us